How we scaled an internal GenAI platform at Bayer to over 60.000 users supporting hundreds of use cases

At Bayer, we started building an internal GenAI platform called myGenAssist a little over 2 years ago. What started out as a small prototype, has now grown into a global platform used by tens of thousands of employees every month across Bayer and its subsidiaries.

In this presentation, I will explain the advanced features of the platform (research agents connected to many internal and external data sources, a low-code workflow automation engine & more), how we were able to scale it and the challenges we faced along the way. I will offer insights into the technical architecture, design decisions and considerations as well as the non-technical factors influencing the success or failure of a product like this.

Hendrik Hogertz

Bayer